Report a Concern
(Submit the form below)
Your trust is important to us. Please use this form to report concerns involving an Auto Detail Factory service or team member, including unauthorized side work or solicitation, requests for payment outside the company, misuse of company signage or branding, service issues, safety concerns, or other inappropriate conduct.
You may submit a report anonymously.
Providing your contact information is optional; however, it may help management investigate the concern and contact you if additional information is needed.
Reports are submitted privately to management and reviewed appropriately. Submitting a report does not automatically mean that a policy violation occurred.
Call or Text Us At
(650) 716.0153
Service Areas
San Mateo CA to Mountain View CA
Working hours
Monday – Friday: 8am – 5pm
Saturday: 8am – 12pm
Sunday: Off
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